A little help,
when you need it.
声笺技术支持

Record & save / 录音与保存

Open Capture → Start a recording → Record. Pause or resume as needed, then Save recording. Recordings are saved locally before any cloud request. Microphone access is only requested when you tap Record. When the app goes into the background or an interruption occurs, recording pauses.

进入“录音”→“开始录音”，可暂停、继续及保存。云端请求之前会先保存本机录音；点击录音才申请麦克风权限。App 进入后台或被系统打断时暂停录音。

Import & write / 导入与文字笔记

Use Library → Import to choose an audio file from Files, including audio exported from Voice Memos. Use + → Write a note for text-only notes. Search works across note titles and transcript text.

在声笺首页导入系统“文件”中的音频，包括从语音备忘录导出的音频。“+”可新建文字笔记，搜索支持标题及转写内容。

Transcription, summary & translation / 转写、总结与翻译

After saving audio, choose Send & transcribe, or keep it on device. Audio must be below 25 MB. Open a note to read the transcript, create a summary (up to 40,000 characters) or view supported language sentiment labels. The note menu offers text translation (up to 15,000 characters) with a disclosure before sending. Cloud features need a working internet connection. Rate limits may ask you to wait a minute.

保存音频后可选择发送并转写，也可仅保存在本机。音频须小于 25 MB。打开笔记可查看转写、生成总结（最多 40,000 字符）及支持语言的情感标签。笔记菜单可翻译文字（最多 15,000 字符），发送前会说明接收方。云功能需要联网，频率限制可能要求稍等一分钟。

When AI fails / 云端失败时

Your original recording remains in Library. Check your connection, reopen the note and retry. If processing takes longer than expected, retry checks the existing transcript rather than uploading the recording again. If the provider is unavailable, local recording, playback, notes and exports still work.

原始录音仍保留在声笺中。检查网络后打开笔记重试；处理较慢时重试会查询原转写任务，而不重复上传。供应商暂不可用时，本机录音、播放、笔记和导出仍可使用。

Export & delete / 导出与删除

Use the note menu to share text or audio. Swipe a note to delete, or open Settings → Delete all notes & recordings. A failed cloud deletion keeps the relevant note for retry. There is no account to delete, no sign-in requirement and no subscription to cancel in this version.

笔记菜单可分享文字和音频。左滑删除单篇，或在设置中删除全部。云端删除失败时会保留相关笔记以便重试。本版本无账号、无需登录、无须取消订阅。

Report a problem / 问题反馈

Email your app version, iOS version, what you tried and the error shown. Avoid sending private recordings or personal notes. If a transcript is involved, you may include its identifier. We will reply by email; opening an email draft does not automatically send a support request.

请通过邮件提供 App 版本、iOS 版本、操作步骤及错误信息，避免发送私人录音或笔记；涉及转写时可附任务标识。打开邮件草稿不会自动发送反馈。

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